My experience with Adept Moving is a disgusting nightmare! The person I contact, his name was Anthony. He promised me that he’d send the best people. I moved on 7/23 weekend from Calabasas to Playa Del Rey. 3 movers moved a 3-bed room house, plus there was no traffic on road, they used 13 hours! They also scratched my hardwood floor. After the move, we found they ruined our bookshelves with the tape and 2 boards on our TV stand are missing. I called Anthony, his attitude completely changed from before the move. He denied all my complaints, insisting the movers did a beautiful job, and my complaints are insulting to him. I told him that I had moving experience before, compared with my previous experience, this is how I truly feel He started to use “f” word, call me bitxx, even curse all Chinese. I told him that I'll tell all his behavior on line, he threatened me if I did, I will not get even one penny of claim compensation for my losses and damages. He said more than once that many of the negative reviews are bogus and not from their real customers, he probably tells others the same thing about my review. But now I’m really suspect if those reviews from highly satisfied customers are real.
By the way, for this horrible service, I paid twelve hundred dollars.

This is quoted from Anthony’s email after he sees one of my reviews, “We appreciate if you don’t do anything further. Usually people wait till they hear from the office first, and perhaps we can resolve this to your satisfaction. We’d appreciate if you refrain from any further activities on the internet. “
Well, Mr. Anthony, first thing I need is a sincere apology for the hundreds of dirty words you said to me and to all Chinese people, not some hint and threat.

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