Santa Cruz Moving Companies
Allied Van Lines - Santa Cruz, CA
350 Coral St # B, Santa Cruz, CA 95060
Blue Bird Pack & Ship
2638 17th Ave, Santa Cruz, CA 95065
Easy Transitions Of Santa Cruz
435 Assembly Way, Santa Cruz, CA 95062
Gene Landino
403 1/2 Chilverton St, Santa Cruz, CA 95062
Locatelli United Van Lines
122 Encinal St, Santa Cruz, CA 95060
Monterey Bay Moving & Storage
Santa Cruz, CA 95060
Moving Assistance-Save Hndrds
Santa Cruz, CA 95062
Rational Moving
145 Branciforte Rdg, Santa Cruz, CA 95065
Latest Reviews
Air 1 Moving & Storage
E. Louis
19 Mar 2012
Inventory inacurately taken by Sales Rep FORREST.
Forres...
Inventory inacurately taken by Sales Rep FORREST.
Forrest failed to include bed frame headboard and footboard in quoted price. We told him we had a queen sized bed. Apparently he assumed that we sleep on merely a box spring and mattress on the floor. Never inquired about any details whatsoever.
Forrest failed to include the size of a 65 inch television in the quoted price. We told Forrest that we had 2 televisions including the sizes make and models. He did not put the size of the TVs on the inventory nor did he quote us an accurate price.
Forrest failed to accurately quote the price of the BBQ Grill in the quoted price. According to the moving staff who loaded our belongings onto the truck we were quoted the price of an indoor counter top style grill. We told Forrest that we had an outdoor 4 burner BBQ Grill.
Forrest failed to include 2 sofa style chairs in the inventory of the quoted price. We told Forrest we had a sofa couch and 2 sofa chairs. We later learned that he never included the price of the sofa chairs in the inventory or quoted price.
The moving staff said on multiple occassions that it was the most inaccurate and under detailed inventory they had seen in over 13 years of employment with the company.
Upon talking to Vicki about the issues on the day of the move Forrest stated that he had talked to me 3 days prior and verified the details of all furniture and items. This was an absolutely untrue statement as I hadn`t talked to Forrest in over a week and at NO POINT did we have such a conversation during ANY of our previous communications. Vicki told us that she could not grant us a request to not be charged for the negligence of her staff because she was a small company and had to pay her staff.
Upon completing this claim through this website we learned that we had the option to obtain insurance for our belongings. At no point did Forrest offer us any type of insurance coverage whatsoever.
We were told by Forrest that out belongings would arrive on Saturday Feb. 4th We were then told by Vicki on Saturday afternoon that our belongings would be there Sunday afternoon. On Sunday afternoon the driver contacted us and asked if it was OK to make the delivery at 11:45 PM that night. We informed the driver that we didn`t want to disturb the neighbors at that late hour and he said that he would be there at 745 AM on Monday morning. Our belongings did not arrive and I spent 3 hours attempting to get ahold of Vicki and the driver. I received word from Vicki that afternoon that the driver would not be able to arrive until Tuesday morning. The driver did not show up on Tuesday morning and I was told that he would arrive Tuesday afternoon. After the driver did not arrive I was promised by Vicki that the driver would arrive no later than 7PM. At exactly 658PM the driver arrived at my residence. Vicki gave us a 125 dollar discount in what she decribed as a SHOW OF GOOD FAITH. In having a firendly conversation with the drivers I learned that they were from New York. I asked them if they had watched the superbowl as the New York Giants had just won 2 days prior. They said that they were supposed to work that they were supposed to work that weekend but decided to stay in New York where they went to a Spanish Bar and Grill to watch the game. I thought it was odd how my belongings were delayed for an unknown reason which were never explained in detail to me yet the drivers blatantly told me that they stayed behind a few extra days to watch the Super Bowl in their hometown of New York.
In the following weeks while unpacking and getting settled in we realized that many of our valuable and irreplaceable items had been broken damaged and were missing. Many boxes have missing items but are taped shut in a way that we did not tape them. i.e. tape crossed in the shape of an X.
In conclusion we were charged over 700 dollars more due to an innacurate quote. We ourselves did make a mistake of misquoting the amount of boxes that we had. We ended up with more boxes than what we told Forrest that we would have. This is why we are only claiming 325 dollars of the 700 dollars that we were over charged for. We can acknowledge the mistake that we made. On the other hand we were misquoted on the price. The inventory taken by Forrest was extremely innacurate. We were told that we would receive our belongings on Saturday but did not receive our things until Tuesday night. Our belongings are missing stained scratched and broken. We paid for a service to move our belongings in a timely professional safe manner and we did not receive any of those services.
As of right now we are missing 30 individual items. We have suffered damage to nearly all of our furniture and damage was caused to our home during the move.
The claims website www.csipros.org is a very rudimentary website. It has many bugs and doesn`t allow you to use any punctuation other than periods. I
Air 1 Moving & Storage
S San Francisco, CA 94080
Silicon Valley Moving
patti m.
5 Aug 2011
For more updated info than is provided here, just check "Yelp"...
For more updated info than is provided here, just check \"Yelp\" website. To give the short version: manipulative, petty, dishonest, lying, abusive of trust, stealing, cheating, .............. the list is endless.
Such a shame for the guys who do the REAL work of moving. They were careful, polite, pleasant, meticulous,and I could go on and on. I only hope they will get away from this company and do their hard work for another which values their contribution, which is really what this business should be all about.
Bilking a few dollars out of any customer is absolutely outrageous. I would welcome anyone who is interested in hearing about my horrid experience with this company to contact me.
RUN FOR YOUR LIFE!!!
Silicon Valley Moving
Santa Clara, CA 95050
Move It Elsewhere
Susanna
15 May 2011
GOOD NEWS: MIE did a fantastic job of moving my father from hi...
GOOD NEWS: MIE did a fantastic job of moving my father from his 2200 sf home of 50 years into a small apartment in a senior facility, on very short notice. They were flexible when dad had not done all the packing he\\\\\\\'d promised (for an additional fee), but the job got done in time. \\r\\n\\r\\nBAD NEWS: The consignment aspect of this relationship was a DISASTER. Failed to provide an inventory of goods taken for months, and only then after being threatened. Suzanne refused to take calls, insisting on e-mail communication, despite admitting to me and my sister that she dislikes e-mail and had over 100 unread e-mails in her in-box. The first inventory arrived months late, and was incomplete, missing major expensive items. Suzanne made one or two additional attempts at inventory, but NEVER provided one that was accurate or complete. She also never made timely pay-outs on accounts. Only issued checks when threatened, months late. Payments were unaccompanied by ANY explanation or documentation, and were suspiciously small. She told us to quit bugging her because she was a \\\\\\\"busy woman\\\\\\\" with so many accounts she couldn\\\\\\\'t be expected to get back to everyone - and suggested we were unreasonable to expect her to comply with her own terms. After close to a year of unanswered requests for documentation or explanation for the pay-outs, Suzanne demanded that my 86 year-old father repossess his property (at his own expense) because his family was \\\\\\\"too much trouble\\\\\\\"!! My father has no children living in the Bay Area, and was now living in a small apartment - how did she think he was going to do this, and where did she think he was going to put this stuff? Wasn\\\\\\\'t that why we hired her in the first place? Dad finally took her to small claims court (although his losses exceeded that limit - didn\\\\\\\'t want the hassle of a full-blown civil case).At the hearing, told him she had a stack of \\\\\\\"evidence\\\\\\\" and convinced him to accept a settlement consisting of a fraction of what he had lost. I would avoid the consignment aspect of this business like the plague.
Move It Elsewhere
San Jose, CA 95126
San Jose Movers
Melanie Stewart
6 Oct 2010
As i was sitting on my couch in the new city i was thinking to...
As i was sitting on my couch in the new city i was thinking to myself what a great family i have. It took me so much time to realize that i was too far away from my loved ones. This review is for San Jose Movers. The moving company was the reason it was so easy for me to get closer to my family because the gave me a decent quote. Nothing else to say. They did the job.
San Jose Movers
San Jose, CA 95112
As i was sitting on my couch in the new city i was thinking to...
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Posted by Melanie Stewart on 6 Oct 2010
Budget Truck Rental
Akshaya K.
23 Apr 2010
The most horrible service I have ever received!!!
The represen...
The most horrible service I have ever received!!!
The representatives including the manager were rude, unprofessional
and totally disregarded my rights as...
Budget Truck Rental - Foster City, CA
Foster City, CA 94404
The most horrible serv... provided by: Yelp
The most horrible service I have ever received!!!
The represen...
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Posted by Akshaya K. on 23 Apr 2010
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