Reviews
Exodus Moving & Storage
"We earn the kind of respect you would have for a neighbor or ...
"We earn the kind of respect you would have for a neighbor or friend who is on your side."
If the kind of neighbor or friend would pour bike grease on your expensive upholstered furniture and say ...oh I know I did that but do not take any responsibility in replacing or fixing the damages I caused - then yes this quote from the Exodus website is correct.
We picked this company because they were local to where we moved from and had "green" options. The movers were friendly and hardworking but incompetent. The told us they would wrap our furniture and pack everything in such a way that everything would be safe and secure. Upon delivery we received our stuff but a large portion was stained and broken including antiques, family heirlooms and 2k piece of furniture. Packing a bicycle on top of an uncovered piece of upholstered furniture is a recipe for disaster. We now have chain grease over multiple pieces of furniture. Many art works frames are scratched and chipped. The list goes on. I filled out a claims report a few weeks later they sent a letter saying they could only cover what our insurance was at and would not take any responsibility for not packing or covering our house hold items like they said they would. I attempted to talk to the folks in charge for the last few months but they never return phone calls. Their websites claims to help "We’d be happy to help take the stress out of your move." I can honestly say the service they offered caused more stress then was needed.
Do not go with this company. They do not follow their word. They will leave you with broken damaged goods and the bill. If we are not compensated we will be out $5000 to replace and repair the items damed and destroyed by Exodus Moving.
If the kind of neighbor or friend would pour bike grease on your expensive upholstered furniture and say ...oh I know I did that but do not take any responsibility in replacing or fixing the damages I caused - then yes this quote from the Exodus website is correct.
We picked this company because they were local to where we moved from and had "green" options. The movers were friendly and hardworking but incompetent. The told us they would wrap our furniture and pack everything in such a way that everything would be safe and secure. Upon delivery we received our stuff but a large portion was stained and broken including antiques, family heirlooms and 2k piece of furniture. Packing a bicycle on top of an uncovered piece of upholstered furniture is a recipe for disaster. We now have chain grease over multiple pieces of furniture. Many art works frames are scratched and chipped. The list goes on. I filled out a claims report a few weeks later they sent a letter saying they could only cover what our insurance was at and would not take any responsibility for not packing or covering our house hold items like they said they would. I attempted to talk to the folks in charge for the last few months but they never return phone calls. Their websites claims to help "We’d be happy to help take the stress out of your move." I can honestly say the service they offered caused more stress then was needed.
Do not go with this company. They do not follow their word. They will leave you with broken damaged goods and the bill. If we are not compensated we will be out $5000 to replace and repair the items damed and destroyed by Exodus Moving.
Posted by Roman on Aug 6, 2011
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