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Berger Transfer & Storage

3410 Robards Ct
LouisvilleKY, 40218
(636) 498-5200

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Reviews for Berger Transfer & Storage

Gordon Boyd  2017-06-12 05:31:26

Worst Moving Experience in 34-year Professional Career

My job has necessitated many moves. I've used Allied for at least one-third to as many as half of them. WITHOUT DOUBT, THE WORST EXPERIENCE I HAVE HAD WITH A MOVING COMPANY, EVER. By agreement, the crew was to show up for pickup between 8-10AM February 23. Did not hear from the driver until NOON, with an explanation that he had gotten "delayed" and was ten minutes out. He showed up at 12:30PM.  Two-man crew, not the usual three one would expect for a three-bedroom house. Once there, moved fast. TOO fast.   Mattress and box springs were loaded without coverings. Furniture was loaded without coverings or padding to prevent scratches or gouges. My load was one of five in a full-sized truck. NO attempt, save a rope, to separate one load from another,   My move was 660 miles distant -- from Charlestown, IN to West Monroe, LA.  Was not delivered until March 9.  Gouges and scratches on an antique chest and dining table. Dirt on mattresses and box springs. Crew LOST:  an antique chest, 42" flat-screen Tv, Bose speaker system, stereo receiver, and br*** planter. As I write this --- three months later -- the dispute has NOT been resolved and the crew denies it loaded these items. Truck also CRUSHED an asphalt parking divider at my apartment complex, in full view of the complex maintenance staff. Berger has denied any responsibility and refuses to compensate the complex for SIGNIFICANT damage.   Thoroughly devoid of any responsibility, accountability or character.


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