I would like for anyone considering moving with Murray Transfer in Wilmington to know that we had a horrific experience from beginning to end. It has been six weeks and we still have not received all of our belongings. Almost everything we have received was damaged. They changed the moving date and did not tell us directly. We found out from the packers. We found out later about 3 weeks after moving that the reason why the 2nd shipment was not delivered was because they did not have a "qualified driver"!! Well, they didn't have a problem charging our credit card 4 days before we even received our first shipment! We still have not received our living room rug! How do you lose a rug? Well after about a month they found it but it's over six weeks and no one from the company has bothered to pick up the phone to let us know the status of it. Not only that but they've lost my wedding dress and 10 boxes that are not accounted for. The computer desks were damaged to the point they have to be replaced.
The packers were not very respectful in the handling of our belongings. Some of them (the packers) looked as if they just got out of prison and one person that was packing our stuff was homeless. I don't think most people would choose to hire (have these people) in your house much less going through your closets, etc. packing. I would highly recommend that you find someone else. It's been over six weeks and we've received 2 shipments but still not complete. The credit card company reversed our dispute. So don't count on them helping you. They would prefer big business accounts vs. an indiviual. They say you can put in a claim but how do you know exactly what you paid for everything? How do you prove it? And, do you remember? All I know is everything is pretty much damaged and it looks like we bought everything 2nd hand. We bought our house 7 years ago new and most everything else was new and in pristine condition. I called the local television station but they didn't care either. Good luck to everyone out there trying to find a reputable company. My advice is don't use Murray Transfer.