Yes, we did arrive about 30 minutes early...shame on us. You were not packed and 30 minutes was not going to change that fact. We said that we would start moving the items that were ready to go (furniture) and boxes that were packed. We DID NOT MARK ANY of your boxes...you placed pink tape on boxes that went to storage and any others went to the house. I guess you forgot to mention that this move went "out of town" and you did not go to the "out of town" location to complete the move. When we 1) go "out of town" 2) unload into a storage unit and 3) are not accompanied by the customer to the unload location...Yes, we get the cash before we leave.

At the unload location we were directed by the young guy/kid (around 18-20 years old I would guess) to unload things as they were. That house was disgusting...filled with counted cats trapped in different rooms with an overwhelming stench that made us gag. These were the worst conditions I had ever seen when it comes to "pets" being kept in a house. The rugs had all been ripped out to try to remove some of the smell, but it did nothing to relive the eye burning conditions. The dog that was inside was trying to jump in our truck to get away I think. I am actually going to call Animal Control in that County to see what they can do to remedy the situation. The young man told us to keep the $10 as a tip...trust me, those coniditions were not compensated by a mere $10.00.

I confirmed my time with the owner twice to coordinate with my people at the other end of my move. The problems started when the movers arrived 35 minutes early and then it was rush, rush, rush. Rude and impatient. Had to lock my bedroom door to keep them out so I could get dressed. My stuff marked to go to storage went to the house and vice versa after they decided to mark boxes themselves.
Moving day is stressful enough but they made it an absolute horror. Had to pay cash upfront and they still owe me $10.00 change!
VERY unprofessional. I DO NOT RECOMMEND.

Made my moving day simple and affordable. I would use you again.